Poools Ticket Management provides your employees with a structured task overview that enables efficient project management without overlooking any steps. This leads to improved team dynamics and highly satisfied customers who become loyal regulars.
Give your team clear work assignments and an easy way to process them: Ticket management in Poool provides structure and transparency in your employees' daily work. Gain a clear overview of all open, overdue, and upcoming projects for yourself and all employees.
With ticket management in Poool, you'll never lose track of your tasks again. Deadlines are met, projects are completed, customers are happy, and planned revenue is generated in a targeted manner!
Put together your dream task management system flexibly according to your wishes. This can be set at position levels, user levels, or even completely individually.
With our powerful filter system, you can visualize tasks exactly as you want them. Accidentally closed filter tabs can be restored from the templates in a flash.
Geben Sie Ihren Mitarbeitern die Möglichkeit selbst zu entscheiden, ob sie noch eine Runde über das Design drehen oder nicht. Dank direkter Auswertungen am Projekt lassen sich Budget- und Stundenaufwände direkt einsehen.
In Poool CRM, you have the option of documenting all points of contact with the customer. This allows you to stay up to date and never lose sight of the agreements you have made.
You can see at any time which employees (senior/junior) have worked on a task and how many hours they have spent on it. This allows you to determine the scope of the project more accurately in the future and prevent you from losing revenue due to incorrect estimates.
Optimize your project management with Poool! As a fully integrated system, Poool makes converting quotes into orders a breeze. Use the commissioned services to automatically distribute tasks to your employees. This not only saves you valuable time, but also ensures the precise execution of all project service phases.